We’re ConnectWise
data experts

At NexNow, we're passionate about data. And since we've been serving the ConnectWise community for years, we know a lot about it. We're probably the most knowledgeable group of individuals outside of ConnectWise itself.

When it comes to data, there are a lot of barriers that keep people, companies, and systems from working intelligently together. Our team of smart, creative, and strategic thinkers create and design solutions that break down those barriers.

We don't just build software,
we build solutions

We believe that your tools and systems should do more than just work. They should work together, work well, and, most importantly, be easy to use.

That's why we take a modern approach to technology. We know what a difference it makes when the tools you use daily are intuitive, improve your workflow, and streamline your operations -- allowing you to do to do more, faster.

Meet the team

NexNow boasts an international team, with partners and staff across the globe all working together toward common goals.

Rick Fowler, Principal

Rick Fowler is a Charleston, South Carolina native who has historic architecture and the ocean in his blood. He also has over 20 years of business management experience including leadership roles as COO and CFO. He specializes in solving operational and financial problems. He's become an expert at turning technology into a valuable asset for clients and companies alike, and has hands-on experience implementing and using ConnectWise with an MSP. Rick earned his MBA from the Duke University Fuqua School of Business. Rick works directly with ConnectWise partners on a daily basis to improve and extend the ways in which ConnectWise helps them accomplish their goals.

As an avid sailor and runner throughout his life, Rick has found that he develops his best ideas while being active outdoors.

Andy Couch, Senior Developer

Originally from Durham, North Carolina, Andy Couch earned his undergraduate degree from Virginia Tech. He also completed a Masters of International Studies at North Carolina State University, and has lived in Germany for almost a decade. A developer at NexNow since 2014, Andy is a proven data master who works on a range of projects: everything from databases to data migration. He also happens to be a WordPress wizard, and likes board games as much as video games.

Nathan Dufault, Consultant

Nathan joins us from Seattle Washington, where he first became involved in the MSP world in 2008. As an MSP employee, Nathan's passion was optimizing service delivery, which his dual role as Service Manager and ConnectWise Admin helped him achieve. This background gives him the experience to produce ideal solutions using built-in ConnectWise tools, third-party integrations, or back-end automation and reporting.

When he's not busy whipping ConnectWise into shape, Nathan enjoys brewing beer, roasting coffee, and enjoying the Puget Sound with his wife, two boys, and Goldendoodle.

Brad Benner, Founder

Brad Benner grew up in California, and moved to Seattle in 1996 to attend the University of Washington. Shortly after he graduated, he founded an IT consulting and services company X-BAR. He first implemented ConnectWise six years later, and it was an experience that would come to shape his future. After selling X-BAR in 2010, he set off on a trip around the world. When he visited Berlin, he loved it so much that he moved there in late 2011. He founded NexNow to build smart data tools for ConnectWise in 2012. Today, he spends his time leading Smileback.io, his latest successful startup.

As a former member of HTG, Brad is very active in the ConnectWise community. He's a regular speaker at IT Nation, and very passionate about data and building software that provides an excellent user experience.

Come work with us

We would never be so good at what we do without smart, dedicated, and talented team members. So we’re always on the lookout for new talent.

    Valuable skills:

  • ConnectWise Database & APIs knowledge
  • .NET Desktop / Web Development
  • Azure Apps and Microservices
  • SQL SSRS and Data Tools
  • Building Data Integrations
  • Cloud Reporting tools like PowerBI
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